faqs

We hope we can answer some of your Love Jessie questions ♡.

Is Love Jessie registered?

Love Jessie® is a registered trademark. Our special Love Jessie clothing and play accessory range has patent and design protection. It is one of a kind. 

How do you pack orders?

We know how important it is to receive your package thoughtfully wrapped.  Our packages are thoughtfully packed and wrapped (and pretty). Check out our blog post on gifting!

 

What ages are your Love Jessie® clothing and play accessory range for?

Our clothing and play accessories are for ages 1 to 5/6. We are interested in hearing feedback about our products and whether we should expand our range into the future to include older age groups.

Who owns Love Jessie®?

Jessie is the owner! She has two children under the age of 5 and lives the chaos of day to day mum life. Jessie brought her ideas to reality in 2021 (the year of change for so many people across the world). Love Jessie is brought to you from North East Victoria Australia 🇦🇺 (the highlands). Reach out to her on instagram @jessie_lovejessie.xox ♡.

How can I get in touch?

We would ♡ to hear from you. Email us at hello@lovejessie.com.au 📧. Follow us on Instagram @lovejessie.xox 📸. Don’t forget to subscribe to our newsletter to receive information about product drops and promotions! We also love seeing your happy family moments and your Love Jessie goodness, tag us so we can enjoy the magic.

Where is Love Jessie® clothing range made?

The Love Jessie® clothing and play accessory range is Australian owned, designed and made! We think that is as good as it gets. We are officially part of the #australianmadecampaign. We feel very strongly about supporting Australian businesses and utilising the fantastic skills of the wonderful people that live here, in Australia. We believe that by offering you an Australian clothing and accessory range we are able to provide ethical, sustainable and quality long lasting clothing items that can be enjoyed worldwide for many years to come. Love Jessie® has also handpicked some beautiful items that we think you might like.  We want to create a magical shopping experience for you all so that the magic can be passed onto your little ones. 

How can I share magical moments with the Love Jessie community

We are so excited to grow our little Love Jessie community. Join us on Instagram, where you will see us most of the time @lovejessie.xox 📸. We can’t wait to meet you there! Tag us in your posts, whether it’s styling your favourite Love Jessie clothing, having a blast with imaginary play or doing mum life! We love sharing your insta to our stories!

What are the washing and care instructions for the Love Jessie® signature clothing and play accessory range?

Wash inside out and wash play accessories detached. By taking care of your Love Jessie products you will ensure long lasting use that can be enjoyed for years to come. Care instructions are included on the inside of your garments. Hand wash with care.

What sustainable practices does your business implement?

Like many others, we are always looking for ways to improve our sustainability practices. We try our best to reduce our footprint on this world and opt for fully compostable mail bags (wherever possible), recycle and constantly looking to improve our fabrics. We are an online business and love the reduced footprint this comes with! We can’t wait to do more and keep you updated.

Do you ship internationally?

We love that you might be thinking about purchasing from us. We most definitely do ship internationally.  If you have any concerns, please reach out to us at hello@lovejessie.com.au and we will do our best to answer your queries.  Please also check out our shipping, returns and exchange information on our website.